Hi all I have two outstanding redemptions from 2020 and I have called, emailed, everything. Never got a responose. Never got my cards. Anyone know whom I can call or what I can do?
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Thanks Rick I do appreciate it! The fact you finally got your card gives me hope! One is a Grisham which is kind of “whatever,” but the other is a Red Bo Jackson parallel #’d card which I really want. So, we will see…Best of luck. I had a 2019 Tatis Significant Signature that was sent in in 2019 - finally received this summer. I still have a 2020 of I believe it is Rizzo that is still outstanding.
I phoned multiple times- put on hold every time. I mailed with photocopies of the redemption card several times. I sent a resisted letter that was stamped by a notary which they would have to sign to receive. I even filed a complaint with the Better Business Bureau. ( I wasn't the first, there were dozens of complaints filed against them)
Their customer service is about as low as it can be.
My only suggestion is to be patient and don't give up.
Sounds good, thank you so much!As. long panini does not have your redemptions as closed out. your ok. if you find your self going to the nationals. panini is always there. and they may swap out your card on site.
GOOD LORD!!! Have you been able to contact them at all? It seems uconssionable tha they can do thisi have two redemptions still outstanding one from 1/19/2017 and 3/25/2017 still hoping
What number did you call?have mercy i finally talked to someone only waited less than 5 minutes for someone to answer i gave them my submission numbers and they said that they would sub for my two request i will wait and see
Thanks!817-662-5203